In the past decade, the global financial world has undergone unprecedented changes in terms of competition, regulation, and customer demands. The financial crisis of 2007-08 has forced financial companies to re-evaluate the way they function. Most companies have combated the immense pressures they are facing by downsizing manpower while trying to enhance execution and introduce new products to cater to a wider base — all this at increasingly lower costs. Outsourcing has become a powerful means of achieving these goals.
We at 1Point1 step in as outsourcing partners to our financial clients by bringing in our futuristic and innovative process-management services that help firms combat volatility and uncertainty — we use our powerful operational tools to both control costs and manage growth. Our banking, finance, and insurance services are customized to our clients’ needs and are developed and deployed by leveraging on our vast industry experience, market understanding, and customer behavior analysis.
To help our clients deal with the increasingly stringent and demanding regulatory environment, we at 1Point1 update our process workflows to integrate modified industry and country-specific policies with better methodologies to ensure compliance across all aspects of our BPO operations. Our teams keep themselves continuously updated and draw on the strength of our Centers of Excellence to ensure that they are flexible and nimble to quickly adjust to our clients’ evolving needs.
- Retail banking
- Commercial banking
- Wealth management
- Insurance processes
“The 1Point1 solution has exceeded every one of my expectations, and has delivered an astounding ROI of 119%.”