•  Customer Satisfaction
  •  Customer Satisfaction

Gain Market share with 1Point 1 Knowledge Solutions.

Casestudies | Bfsi | 01.06.15

OVERVIEW:

Industry: BFSI
Geographies: India

Solutions:
• Automation of manual processes

• Process Improvements completed.

• Real time visibility of productivity Gains.

Results:
Enhanced customer satisfaction, elimination of dependencies on people and enabling the client to increase market share.

BUSINESS CHALLENGES:

A leading stock brokering firm specializing in procurement, processing and distribution of financial information was not able to cope up with the pressure of increasing coverage of  securities in a growing market.

THE CLIENT:

Our client is a leading brokerage house in india.

OUR SOLUTIONS:

We set up a team of 120 resources in 
Mumbai, Gurgaon  and Bangalore with experience in financial data administration
- The team covers both simple and complex securities for Bonds and equities. -
• A specialized core team was set-up for supporting hybrid securities which are very complex in nature.

KEY RESULTS AND BENEFITS

25% increase in data management capacity for the client to support work on both NSE and BSE

Achieved 35% cost savings of data operations by achieving productivity gains and better process performance.

Helped create databases for the client which helped them in portfolio expansion.



RELATED

Company

CALL NOW

Up
down