BACK - AND
MID - OFFICE

“BACK-AND MID-OFFICE PROCESSES ARE AS IMPORTANT FOR THE PERFORMANCE AND GROWTH OF ANY COMPANY AS ITS FRONT-OFFICE FUNCTIONS.”

Back-and mid-office processes are as important for the performance and growth of any company as its front-office functions. In fact, front-office operations such as sales and marketing rely heavily on these efficiencies to maximize revenues.

However, since these processes are often time-consuming and require additional technological and operational abilities, companies end up tying up their resources to manage them, which decreases cost efficiency. It also increases the company’s workload unnecessarily and takes away from its core competencies.

We, at 1Point1, work with companies to jointly manage their back- and mid-office services while matching and often bettering benchmarked standards. We also help our clients to meet regulatory requirements, stay updated, and improve their cost efficiencies. We support and relieve them by providing productive operational environments for back- and mid-office functions through our Centers of Excellence that are managed by our skilled Workforce Group.

We leverage our digitization, consulting, and best-practices team to ensure that the delivery of these processes is in a time-bound manner. Our team also drives performance- and productivity-improvement initiatives, while continuously increasing process efficiency.

OUR BACK- AND MID-OFFICE
OFFERINGS INCLUDE:

- Data Conversion, Imaging & Indexing services
- Account Management
- Data Management & Processing mortgage services
- Credit Bureau services
- Travel processing services for reservations, cancellations and re-routing
- Processing services for healthcare claims, adjudication & billing
- Employee life cycle management services related to movement, exit, data management etc.

Hospital Chain

Case Study | Healthcare | 01.06.15
Finance and Accounting Services for a Hospital Chain

Cost Optimization

Case Study | Manufacturing | 01.06.15
1Point1 helps manufacturing client achieve process and cost optimization

Manufacturing Unit

Case Study | Manufacturing | 01.06.15
1Point1 helps manufacturing unit reduce costs by 30%

Premium ecommerce client

CLIENT EXPERIENCE

“1Point 1 has been a trusted partner for us beyond mere transactional BPO services in the short time span that we have been associated , we have engaged with 1Point1 to stream line processes and drive best practice across our F&A practice.”


Leading footwear client

CLIENT EXPERIENCE

“1Point1 ‘s solution is clearly innovative and showcases how 1Point1 understands our business and innovates to deliver business value.”


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