ACCELERATE GROWTH
WITH EVOLUTIONARY
BUSINESS OUTCOMES

From vision to implementation, a structured operational methodology is the orbit for your enterprise, and helps it achieve high returns with sustainable growth.

One thing is certain – even the smallest change to strategy,technology and branding needs detailed
planning for success.
At 1Point1 we partner with organisations to significantly improve their operating efficiencies and drive cost, time and bottom-line benefits through constant innovation and seamless integration of technology with data.
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WE OFFER

CONTACT CENTER SERVICES

Businesses around the world today face new challenges with constant technology upgrades, marketplace complexities, increasing competition and changing consumer expectations.

In such a scenario, we provide you the next-generation contact centre solutions that widen your spectrum of outcomes through greater market share, more sales, improved customer satisfaction and higher employee productivity

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BACK OFFICE SERVICES

Robust back office support is vital to any organisation delivering direct services to its customers. Technology has never been more mainstream and today consumers use multiple channels to interact with a business and demand personalised services.

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To grow in a connected world and meet the demands for agility, organisations need an optimised IT infrastructure along with the ability to harness big data.

Our team makes your existing processes better by designing and deploying advanced operating frameworks that harness technology and focus on areas of maximum impact.).

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BUSINESS SOLUTIONS

Macro-economic factors, changing regulatory norms, and competitive market factors continually affect the bottom line of enterprises. With our customised business solutions, we help you redesign your customer service, HR and supply chain processes so that your sales and administrative tasks contribute to business growth instead of merely servicing needs.

Macro-economic factors, changing regulatory norms, and competitive market factors continually affect the bottom line of enterprises.

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FINANCE & ACCOUNTING

CFO’s teams must not only manage risks and regulate costs but also steer revenue growth and improve investor relations for an organisation. With our Finance and Accounting Services you can digitize and streamline your financial functions to materialise the best of governance alongside regulatory compliance.

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REVOLUTIONIZING TECHNOLOGY



SECURITY & COMPLIANCE
MANAGEMENT
Our security and compliance management solutions are designed to help organisations of all sizes stay on the top of new regulatory standards.
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OMNI CHANNEL
SOLUTIONS
1Point1 helps its clients to leverage data-driven insights for inventing, incubating and launching rich digital experiences.
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IT INFRASTRUCTURE
SERVICES
1Point1 enables its clients to adopt the right technology tools and refurbish their IT landscape for a leading edge in a fast-paced marketplace.
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DRIVE OPERATIONAL
EXCELLENCE

EMPLOYEES
ON AVERAGE

DELIVERY CENTRES
PAN-INDIA

REGIONAL
LANGUAGES

TRANSACTIONS
A MONTH

At 1Point1 we create better processes
to support our clients in strategising and
improving the efficiency of their key
business functions.
We enable operational workflow efficiencies with measurable ROI and help organisations in stronger management of evolving technologies. The reliability and quality of our services have given our clients the confidence to delegate their mission-critical functions regardless of scale and location to 1Point1.

Business Process Management

Contact Center Services, Back Ofiice Services, Finance & Accounting Services, Technology Services, Business Solutions

INVESTOR PRESENTATION
FY 18-19

business process management (BPM), BPM Services, social media, mobility, automation, and the Internet of Things (IoT), Cost advantage, Better infrastructure & technology, access to skilled resources, Branding, Increased agility

NSE

%

Updated |

Volume

CASE STUDY

Unlocking potential clients during the lockdown


DIVERSITY AND
INCLUSION AT WORK

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