OMNI CHANNEL SOLUTIONS
OMNI CHANNEL
SOLUTIONS
Technology has been continually unleashing unlimited possibilities
for innovation, value generation
and growth.
To realise them, progressive organisations not only want to
have the right digital tools but also place ‘digital’ at the very
hub of their operations to empower every aspect of the process management and customer experience.
To grow & lead amidst the fast-paced changes in your industry, it is important to extract the maximum benefits from the accelerating connections with clients, employees, business partners and stakeholders. For this, your organisation must engage seamlessly in every interaction and data point. 1Point1 helps its clients to leverage data-driven insights for inventing, incubating and launching rich digital experiences.
We help enterprises to build better ways of working, drive innovation and maximise value in each of their business interactions.
OUR
SERVICES
PANGEUM
ABACUZ
INTELLIGENT IVR
1Point1’s Pangeum-based solutions will help you leverage the interaction channels that your customers are moving towards. We will help you generate real-time statistics from a host of campaigns and communication platforms.
To resolve such issues, we simplify corporate connections with optimally sized, trusted and reasonably priced packaged collaboration tools. At 1Point1 we believe that the changes in the workplace environment have moved beyond the visual modifications.
With the right approach, people and technology can come together to build an environment where innovation nurtures in a natural way.When we manage your business processes at our contact centres, you get the benefits of multi-interaction channel platforms that we have designed to maximise value from customer interactions. We tailor these digital tools for natural and instinctive collaboration. And by integrating business intelligence with these tools, we help you derive more value at every touchpoint with the customers.
THE 1POINT1
ADVANTAGE
Any business needs customers to thrive. Being in a domain where interacting with customers is a regular practice, we use personalised techniques to help you understand your customers better and improve your brand image.
Our technology enthusiasts have designed the roadmaps that can take your enterprise to the next stage of innovation.
We redesign your operations to:
1POINT1 WILL HELP YOU CORRELATE THE CURRENT DIGITAL TECHNOLOGIES WITH INNOVATION, ENGAGEMENT AND BUSINESS GROWTH. WE WILL HELP YOU CONNECT YOUR PEOPLE AND DIFFERENTIATE YOUR BUSINESS IN THE MOST IMPACTFUL WAYS.