Digital disruptions have helped in bridging the gap between businesses and consumers. At the same time they have triggered customer attrition despite enterprises’ sincere efforts for retention. The ease of getting information and buying from online sources has made it common to switch between alternative brands. From awareness and consideration to evaluation and purchase, buyers want the best options as they move down the sales funnel.
By integrating design-thinking principles with digital technologies and analytics, we help you transform your business processes beyond the usual front- and back- office operations. The idea is to comprehensively optimise and accelerate the lead generation practices.
Work with 1Point1 to influence your customers’ purchase decisions and improve your business’s ability to identify, generate and nurture leads. Maximise your customer retention and revenue with us.