WE BELIEVE IN
THE NEVER-ENDING
PURSUIT OF
EXCELLENCE

BOARD MEMBERS

Mr. Akshay Chhabra

Chairman & Managing Director

Akshay Chhabra is the founder and promoter of 1Point1 Solutions Ltd. As a young engineer, Akshay strode off the beaten path and let his entrepreneurial instincts take over.

As the CMD of 1Point1, he focuses on technology-driven innovation to build efficiencies and surge ahead in the BPM space. Moreover, his understanding of business finance readies the company to take on new challenges in a dynamic market.

A key area for him is the identification of new business opportunities and transforming them into real-life conversions. Akshay’s leadership is invaluable in aligning the company with its strategic vision fostering the cognitive company culture at 1Point1.

Mr. Akashanand Arun Karnik

Whole Time Director

Akashanand Karnik, also known as Akash, is a hands-on leader whose game-changing strategies have delivered radical business outcomes for 1Point1. In his second stint as a WTD, he has built the company’s diversified customer base and continues to develop customer-centric innovations.

Over a career spanning 15 years, Akash led BPMs to 10X growth, built brands and grew the domestic market.

He has headed business operations and sales for India in companies such as D&B, E-Serve and GTL. Besides business development, Akash holds wide experience in building Customer-Lifecycle Management solutions across verticals like BFSI, Telecom, Airlines, E-Commerce, and Consumer Durables.

Akash is an engineer with a post-graduation in Business Management.

Mr. Arjun Sanjeev Bhatia

Independent Director

Mr. Arjun Bhatia is an Independent Director of the Company. Mr. Arjun Bhatia does not participate directly in the day-to-day running of the organization, but his expertise and valuable insight is always made available to the company.

Mrs. Shalini Pritamdasani

Non-executive Director

Ms. Shalini Pritamdasani is a Non-Executive Director of Company. She holds degree of Bachelor of Science from University of Mumbai.

Mr. Chandrasekher Yerramalli

Independent Director

Chandrasekher Yerramalli is an Independent Director of the Company. He holds degree of Bachelor of Engineering (Civil) from Nagpur University. He also holds degree of Master of Technology from Indian Institute of Technology, Bombay and Doctor of Philosophy (Aerospace Engineering) from the University of Michigan. In the past, he was associated with M/s. Ming Yang Wind Power USA Inc. as Technology Director for Composites and Structures.

Mr. Bharat Shashikumar Dighe

Independent Director

Bharat Dighe is an Independent Director of the Company. He is a qualified Chartered Accountant from the Institute of Chartered Accountants of India.

Mr. Sunil Kumar Jha

Chief Financial Officer

Sunil Kumar Jha is an Chief Financial Officer of the Company. He is a qualified Chartered Accountant from the Institute of Chartered Accountants of India.

Mr. Pritesh Sonawane

Company Secretary

Mr. Pritesh Sonawane is Company Secretary at One Point One Solutions Limited. He is an Associate Member of the Institute of Company Secretaries of India (ICSI) and holds the Bachelor’s degree in Commerce from North Maharashtra University and Bachelor’s degree in Law from Mumbai University. He has over 7 years of post-qualification experience in corporate laws.

MANAGEMENT TEAM

business process management (BPM), BPM Services, social media, mobility, automation, and the Internet of Things (IoT), Cost advantage, Better infrastructure & technology, access to skilled resources, Branding, Increased agility

MR. AKSHAY CHHABRA
Chairman & Managing Director

Driving strategic innovation through
IT-BPM leadership

MR. AKASHANAND KARNIK
Whole Time Director

Delivering radical business outcomes

MR. SUNIL KUMAR JHA
Chief Financial Officer

Formulating the financial plans of The company on its roadmap to growth

MR. SAMIT CHAKRAVARTY
Chief Information & Technology Officer

Driving efficiency and integration
within the organisation.

MR. K. S. SRIKUMAR
Chief Sales & Strategy Officer

Transforming and future proofing growth

MANAGEMENT TEAM

MR. AKSHAY CHHABRA
Chairman & Managing Director

Driving strategic innovation through
IT-BPM leadership

MR. AKASHANAND KARNIK
Whole Time Director

Delivering radical business outcomes

MR. SUNIL KUMAR JHA
Chief Financial Officer

Formulating the financial plans of The company on its roadmap to growth

MR. SAMIT CHAKRAVARTY
Chief Information & Technology Officer

Driving efficiency and integration
within the organisation.

MR. K. S. SRIKUMAR
Chief Sales & Strategy Officer

Transforming and future proofing growth

MR.RAJIV DESAI
Global Delivery Head-BFSI

Delivering beyond our Client's Expectations

MR. ASHWINI KUMAR RAO
Chief Human Resources Officer

Expert in unlocking human capital

Dyutimony Biswas

Sr. Vice President – Operations

As a self-driven senior executive, change agent and business leader, Dyutimoy is a name to be reckoned with in the BPO field. He has led the Business Development & Client Relationship vertical as a part of 1POINT1 for 3 years now.

With over 22 years of experience in Operational Delivery, Mergers & Acquisition, Business Development, Workforce Management and Project Management under his belt, Dyutimoy has an ocean of expertise. He began his career with AFL and went on to create successful milestones in organizations like Convergys, Vanguard Info Solutions, Knoah Solutions, Serco BPO, Cox and Kings Visa. He has been a part of the core leadership in his previous organizations and has been vital in stemming their growth.

He engages in managing client relationships and has played a key role in helping the organization win large business deals with Blue Chip Indian companies.

Lav Kush

Chief Transformation Officer

LK, as we lovingly call him, is a visionary thought leader in the customer experience industry, in his experience spanning over 1.5 decades he has been in key leadership roles at reputed organisations like Wipro, Concentrix, Aditya Birla group, Karvy and others. He believes in creating seamless Customer Experince ecosystem by effectively deploying, prevalent and next generation technologies, process reengineering methods and advance data analytics. His academic training in psychology, has prepared him to comprehend consumer, employee and suppliers behaviour meaningfully to create intelligent and intuitive business solutions. His love for technology and acumen earned from working in the telecom, IT/ITES, E-com industries has helped him in designing and deploying cutting edge tech products encompassing, work groups like, operations, training, quality, finance, HR and IT infra.

He is a proponent of liberalisation and building robust, open, solution oriented & Modern organisation. He is a people manager and has authored more than 50 articles on the subject of organisation building and customer experience, among other socially relevant disciplines.

Vikas Talikoti

Vice President – Operations

Vikas Talikoti comes with varied experience of 17 years in Customer Service industry. He has held key leadership roles in reputed organisations like Firstsource Solutions, Minacs, Concentrix, HGS, Access Healthcare & currently leading our headquarters at Navi Mumbai, in the capacity of Vice President Operations. Vikas also holds coveted Six Sigma Certificate where his strength has been in identifying the root causes of any issue & resolving them once for all. This has helped to take the customer experience to the next level with healthy P&L account. He has been instrumental in bringing the six sigma culture in domestic dynamics with overwhelming results. He has been the true change agent, who firmly believes Change is the only constant.

In his current role of Mumbai centre as centre head, he handles 24 clients in different domains revolving around customer experience. He is currently keen in automation & AI to take customer experience to next level.

Abhijeet Dutta

Vice President – Operations

With over a decade at 1POINT1, Abhijeet has emerged as the people’s man of the organization. He has been an active part of the company and the management team while leading new initiatives throughout. He leads the Delhi center in the capacity of an VP and his key responsibility is to drive operational excellence, improve processes and ensure client satisfaction.

Abdul Azeem A

Associate Vice President -Operations

Abdul is enriched with 19+ years of experience in ITES / BPO industry. He has managed various domains such as telecom, e-commerce, retail, etc. for international as well as domestic customers. During these years, he had managed multiple functions like operations, projects, solutions & transitions, training, business analytics and business development. He is an engineering graduate in Computer science with an MBA in Operations & Systems. He is also certified in Embedded systems, ITIL V3 foundation and PSS (Professional Selling Skills by achieveglobal). In the past, he has worked with companies like Optimus outsourcing ltd (A Polaris company), Carphone warehouse UK ltd, Hinduja Global Solutions, Aegis. He had played pivotal role in inducting world's largest ecommerce account into HGS, where he had bagged the "Customer Obsession Award" for the consecutive 2 quarters. He strongly believes in Diversity in Inclusion and drives within his team to reach 50:50 ratio under all his span of control.

Allen Ross

Associate Vice President - Operations

Allen is an adept Professional with over 18+ years of incisive operational experience in the ITES/BPO industry. He has worked for various Domestic Clients spanning across multiple domains that includes Telecom, E Commerce, Hospitality, Travel and BFSI and has a strong exposure in Customer Relationship Management, Strategic Planning , Execution and Operation of Customer Care Operations and Centre management.
He is a Commerce graduate with MBA in Customer Relationship Management and has managed diverse range of projects with companies like Connect Business Solutions Ltd, Vertex Customer Management and Serco Global Services.

Vishal Budhwani

General Manager - Operations

With more than a decade’s services to the company, Mr. Vishal Budhwani is known for his simple and kind personality. A man who believes in out of the box thinking and always ready with new ideas and initiatives to handle the challenges. He is leading Indore location and exposed to telecom, D2h, banking, insurance, credit cards, and entertainment services in inbound as well as outbound processes. He is an employee friendly leader who device organizational goals with team efforts. He trusts skilled manpower is the key for organizational success and converts individual goals to organizational goals. Have achieved top position in circle of excellence award and achieving PAN India top positions consistently with almost all the clients across the locations and will continue the trend.

Mr. Tushar Patel

Associate Vice President - Recruitment

Tushar comes with more than 1.5 decades of experience in Talent Management with a demonstrated history of working in the Top ITeS companies. Recruitment specialist having designed and implemented world class initiatives and brought business perspective to recruitment function. Ability to build and lead great teams. Ability to develop ideas into strong processes and scale it up to its fullest potential. Passionate about HR technology to create world class service architecture. Last worked as Director – Recruitments in Teleperformance erstwhile Intelenet Global Services for 6years. Prior worked with Tata Enxt Financials, vCustomer, Adventity.

He holds MBA in Human Resource & diploma in Labour Laws. He is also Six Sigma Green Belt certified.

Megha Tanwar

Associate Vice President - Training

Megha is heading the Training function for the organization. She has close to 12 years of experience in Training and Quality with an overall experience of 17 years. Strongly believes in Team work and being ONE Team across functions Collaborating Globally to attain and sustain results and add value to business, customer & clients. Prior to this, Megha has been associated with organizations such as Teleperformance, Sutherland, HDFC Bank (Phonebanking), Concentrix and IBM She has completed her Graduation from GGSIPU. On a personal front she is a music lover, she has a strong passion for traveling. Apart from work, Megha loves cooking and spending quality time with her son.

Mr. Ashwini Kumar Rao

Chief Human Resources Officer

Mr. Ashwini Kumar Rao is a passionate people leader having over 24+ years of experience in Human Resources, CLCM (Customer Life Cycle Management), Sales & Distribution, Channel Management, Organized Retail Store Operations, Customer Support, Call Centre Operations and Services Marketing, holding two MBAs to his credit, in HR and Marketing. He has been instrumental and extremely focused on adding value to the business through various HR interventions. He has worked in a spectrum of industries like Organized Retail Industry - ITC Wills Lifestyle and Barista Coffee, Telcom -Aircel, Vodafone & Videocon Telecommunication, FMCG - Top n town Ice Cream. He served in Sutherland Global Services (BPT/IT industry),where he served approximately for six years as National Head – Campus and Head HR (North and west) covering four regions namely - Mumbai, Pune, Bhopal & Bangalore, with over 6000 + employees. Here is a quick glance of the various initiatives that he took as HR head at Global and Geo level which includes launching of Human Resource Companion (HRC), Project Zen -hiring that he best of talent from top B schools (MT Program), Employee Connect Framework (ECF), Manthan Project (Deep dive on retention strategies), Project Sunshine (Creating a base framework for the launch of GHRS model in India) etc. He has played a pivotal role in taking the Social Impact Initiatives to a new high & his work on HR initiatives, Diversity and Inclusion gave him recognition globally as he was conferred “Leadership Excellence Award” along with “Sutherland Champions Award”.

IT-BPM leadership

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