BPM Solutions

CONSUMER
DURABLES AND FMCG BPO SOLUTIONS

business process management (BPM), BPM Services, social media, mobility, automation, and the Internet of Things (IoT), Cost advantage, Better infrastructure & technology, access to skilled resources, Branding, Increased agility












Evolving digital technologies are now empowering buyers to make more informed purchase decisions

FMCG and consumer durables companies need to keep pace with their customer expectations, connect with them faster and offer more personalised solutions to their needs. These organisations must find new ways to revive their products lines. They also have to develop stronger capabilities at forecasting demand, improving supply chain efficiencies and managing inventory. 1Point1 works with leading FMCG brands to help them sustain their brand image, reduce costs and rationalize demand-driven operations.

We use analytics, industry insights, supply chain synchronization and IT based methodologies to streamline our clients’ operations and improve their returns on investment.

CO-CREATING BETTER
OUTCOMES WITH 1POINT1






The qualified FMCG experts at 1Point1 rewire these businesses with innovation and help them implement strategies for better customer experiences and maximised business performance.
While enabling a seamless transition for such enterprises we always focus on facilitating robust customer relationships that lead to lasting loyalty and advocacy


1Point1’s BPM solutions for consumer durables and FMCG domain are based on:



Our FMCG enterprise solutions are tailored to help you meet your business goals in a shifting consumer goods landscape.

We have the domain knowledge and industry experience to improve your revenue and profitability. By leveraging digital technology and analytics with us, you can revolutionize your operations and fuel your growth in a volatile industry. We will help you evaluate and expand into new markets with a thriving business eco-system.

Connect with 1Point1 to optimise your assets, costs and profits intensity with enhanced market engagement.





CLIENT SPEAK

“With rapid changes in Telecom regulatory practices and cut throat competition, it is imperative to reach potential customers quickly and fulfill their requirements. 1Point1 solutions has adapted to the changes very fast and has enhanced customer experience. They have been handling our customer acquisition business for over 2 years and have been instrumental in fulfilling the Airtel Brand Promise.”

HARSH TALWAR - MANAGER

DTH CLIENT

HEADER

TESTMONIALS CASE STUDY