Insurers today deal with the realities of new companies entering the industry and challenging their traditional business models; complicated IT landscapes affecting the release of new products; decreasing productivity due to outmoded processes; and rising operational costs.
Meanwhile, customers expect faster settlement of claims and are not hesitant to change their insurance service providers if their experience with one becomes unpleasant.
At 1Point1 we open the gateway to better
insurance products and solutions with
perpetual focus on customer experience
and fraud-prevention measures.
Our BPO Solutions for insurance sector support businesses in their transformational journeys to remove all inefficiencies from their operating processes, cut costs, and develop industry-leading innovative insurance products.
key insurance processes with end-to-end digitalization across sales and distribution channels
insurers reduce their expenses, improve employee productivity and strengthen their customer acquisition abilities
the quality of managed
insurance companies’ IT strategies around their pension products and provide them with multi-channel integration network creating benefits of self-service for customers and agents
best-in-industry tools, methodologies and service competencies for abridged claims fulfilment times, alongside more of customer retention and advocacy
Our insurance BPO Solutions help them leverage such statistics in a structured form and deliver tailored solutions that translate into measurable benefits. 1Point1 collaborates with insurance service providers to support and bolster their technology needs for delivery of finest business results. As IoT continues to change lifestyles, connected cars and connected homes will be the realities of tomorrow. The risk profiles are changing in this environment and your insurance business must redefine its products to meet the new buyer needs. Connect with 1Point1 to use analytics, automation and technology modernization to your advantage and provide a consistently delightful experience to your customers.
“With rapid changes in Telecom regulatory
practices and cut throat competition, it is
imperative to reach potential customers quickly
and fulfill their requirements. 1Point1 solutions
has adapted to the changes very fast and has
enhanced customer experience. They have been
handling our customer acquisition business for
over 2 years and have been instrumental in
fulfilling the Airtel Brand Promise.”
HARSH TALWAR - MANAGER